With phones handled by AI, receptionists can devote more time to warmly greeting patients, answering detailed questions, and ensuring a smooth check-in and check-out process.
Freed from constant phone interruptions, the front-desk team can better focus on insurance verifications, billing, and paperwork. Fewer mistakes mean fewer costly re-bills and disputes.
Extra bandwidth allows for personalized outreach: following up on treatment plans, reminding patients about overdue hygiene appointments, and reactivating dormant patients.
A less chaotic environment means happier receptionists who feel more in control. This boosts staff retention and lowers recruitment costs.
By delivering consistent, 24/7 call coverage, you’re capturing every new patient inquiry. Meanwhile, the receptionist can cross-sell treatments or additional services in person.
Businesses supported
by our AI Agents
Daily calls made and received
by our AI Agents
Saved by our customers
Average FCR (First Contact Resolution)
by our AI Agents







Customers are becoming increasingly open to AI-driven solutions, especially when they receive prompt and accurate responses. Modern AI voice agents use natural language processing (NLP) to sound conversational, empathetic, and engaging. They can also be programmed with brand-specific language and tone, ensuring interactions feel consistent with your company’s values. When a query becomes extremely complex or sensitive, the AI Agent seamlessly transfers the caller to a human agent—ensuring your customers always receive the level of care they need.
Deployment timelines depend on factors like integration complexity, business goals, and the scope of your call flows. However, many businesses can launch a fully functional AI voice agent in 2–8 weeks. Once live, most organizations see immediate efficiency improvements—such as reduced wait times and 24/7 availability. Within the first few months, you can expect a noticeable drop in manual workload and a clearer view of customer interactions, translating into faster ROI.
Konecto manages all maintenance aspects of the AI Agents so you don’t have to—from performance monitoring and call-log analytics to software/security patches and content updates. Our team regularly reviews and refines voice and language models, updates FAQs or product details, and ensures uptime of your AI-based Customer Service agents. This means you can focus on your core business while we handle every technical detail.
While exact figures vary by industry and company size, many clients report operational savings of 20–40% within the first year. These savings come from reduced staffing needs for routine tasks, faster call resolution times, and increased customer satisfaction (leading to better retention and upsell opportunities). Most businesses see a clear ROI within 3–6 months, though high-volume call centers may realize benefits even faster.
Our AI voice agents are built with security and compliance in mind. We use:
AI voice agents excel at handling both simple and complex queries. If necessary, the AI Agent can escalate the call to a human agent. This ensures efficiency for routine interactions—like order status checks or FAQs—while still providing a seamless path to human expertise for more complex concerns. Over time, machine learning allows the AI to learn from these escalations, gradually expanding the types of issues it can handle on its own.
Maintaining empathy and warmth is crucial, so our AI voice agents: